Canon is one of the amazing printers all over the world-famous for its fast and quick performance. But sometimes, the users may come across “the printer is offline canon” issue. This issue can occur due to hardware or software issues. When you are getting the same issue then you may face difficulty in printing the document. Mostly, the user faces the “canon printer keeps going offline” when they do not have used the printer for a long time or do not configure the printer completely. If you are facing the same issue then scroll down to know the best solutions to fix the canon printer keeps going offline issue. Let’s get started to fix Canon printer offline but connected to Wifi.
Canon Printer Keeps Going Offline? Know the Reasons Behind it
If you have connected your printer with your system properly but still it shows the offline status then it may happen due to the below reasons:
- You have not completed the printer setup or corrupt printer setup
- The printer device is not turned on
- Loose cables or USB cable is not connected
- Slow or poor WiFi network connectivity
- Various internet error in the printer
- Jammed printing papers or inserted the paper into paper tray inappropriately
- Installed outdated, corrupted, or inappropriate printer drivers
- The printer is not connected to the WiFi network
- Do not use the printer as the default one
- Use incorrect printer for printing command
- Poor connectivity between the system and USB
- Once you know the possible reason for the printer is offline canon, you can easily learn how to troubleshoot the issue effectively.
Troubleshooting Tricks to Fix Canon Printer Keeps Going Offline Issue
There are several efficient methods that can help in fixing the issue of the Canon printer keeps going offline. Look at the below methods to know the tricks that help in resolving the printer offline issue. Here’s are the steps:
Solution 1: Reconnect Canon Printer with WiFi
Before trying some other method, start with some basic troubleshooting tips including check the connection and reconnect your Canon printer again with the wireless network. Follow the below steps:
- Check whether you have connected your router with your printer or not. Also, ensure that you have established all the connection properly
- Reconnect your router with your Canon printer. If you use the USB cable connections then connect it both with your computer and printer.
- If you prefer to connect your WiFi printer wirelessly with the internet router then open the wireless wizard setup window from your printer and connect through it.
- After that, press and hold the WiFi button of your printer for 10-12 seconds until the wireless light starts blinking.
- Once your Canon printer starts blinking blue light then head over to the WiFi router. Press the WPS button.
- It will connect the printer with WiFi again.
Solution 2: Disable the “Printer Offline” option from your computer or laptop
- Go through the below steps to resolve the printer offline issue by disabling the printer offline issue from your computer or laptop:
- Firstly, click on the Start button and then go to the Control Panel in the search box.
- After that, choose the “Hardware and Sound” from the sub-categories list.
- Tap on the “Devices and Printers” from your Windows device.
- In the next step, right-click on the Canon printer and click the “see what’s printing” option.
Thereafter, click on your printer present at the top-left corner of your screen by clicking on the drop-down menu.
Now, ensure that the “use printer offline” is disabled. In case, it is enabled then remove the tick mark on the check box.
At last, click on the Save button to apply the changes made by you.
Once all the changes are applied, click on the Cancel button to close all the documents. Now, try to connect your Canon printer again.
Step 3: Update the Canon Printer Drivers and Software
There may be the possibility that the Canon printer is showing offline status is that you are using the outdated, corrupted, or inappropriate printer driver in your system. So, make sure that you are using the latest available version of the printer driver and software in your system. It is good to update your printer driver regularly whenever the new version is available.
Step 4: Reset the Printer to the Factory Default Settings
Even after following the above steps, you are unable to resolve the printer’s offline canon issue then reset your printer device to the factory default settings. It will delete the customized settings made by you. Follow the below steps to reset your device:
- Firstly, press and hold the power button of the Canon printer for 8-10 seconds. It will shut down your device.
- The other way is to detach the power cable from the Canon printer.
- Now, turn on your printer by pressing the power button or plug in the power plug again into the power socket.
- Allow your printer device to reboot.
- At last, give a print command from your device to check whether the issue is resolved or not.
Hopefully, the above-mentioned steps will surely help you in fixing the issue of the canon printer keeps going offline.
Can I reset my Canon printer to factory settings?
The menu of a canon printer provides access to the factory reset option. Using this option you will return all the settings to factory stipulations and can require reconnecting to your own network and moving through the complete setup process again.
Ink Cartridge Resets
When you fit a new ink cartridge, the canon printer will guide you through the cartridge realignment procedure before permitting you to move forward with the new print jobs. Perform the menu prompts for realignment and to print a sample sheet of paper. Refilled ink cartridges make a reset issue for Canon printers, and there are numerous ways to fix the printer through the problem. For printers of the version Pixma MP/MX/MG, ink cartridge resets ask you to reset the printer as per the BCH technology.
Operative steps to reset canon printer
Practical ways to Reset your Canon Printer to Factory settings
Resetting the Canon printer to its default factory setting will reinstate it back to its original time, clear all the settings and stipulations that you have made after getting it. This would also require reconnecting your printer to your own network and establishing the entire setup process again. Although, this is the coolest way to get rid of all the issues and error messages.
To perform the factory reset option,
- Turn on your printer and go to the menu.
- Access the directional arrows to perform in the setup menu.
- Go to the Device settings and then press OK.
- Choose the Reset settings option and then press OK to start the process.
Ways to reset Canon Printer Ink Cartridge
When you replenish or re-install ink cartridge on Canon printer, it sometimes encounters a reset issue. However, there are countless ways to resolve the problem, the most common way is to reset the printer according to BCH technology. Perform these steps to Canon Printer Reset Settings.
- Turn off your printer.
- Hit the Power button along with pressing the Stop button.
- Release the Stop button for some time.
- Again, keep holding the Power button and hit the Stop button two more times.
- After around 30 seconds, the printer will show “O” on the screen.
- Hit the Stop button four more times before hitting the Power button twice.
- Now, tap the Power button one more time to switch off your printer. This will conclude the reset process.
- Reset the ink cartridges by releasing the printer’s power and USB cables.
- Open the ink cartridge door while hitting the Power button and connect the power cables again along with the Power button is pressed.
- Shut the cartridge door, and then leave the Power button.
By following the aforesaid steps you can easily reset your Canon Printer to factory settings as well as reset the Canon Printer ink cartridge.
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