QuickBooks can be considered an essential bookkeeping software for small businesses and users requiring reliable finance management. The software can efficiently manage accounting, saving the users from complexities. One of the services provided by QuickBooks is payroll which helps in maintaining the records of employee wages. Payroll needs to be updated regularly, but the software can induce some internal issues while updating. QuickBooks error 12152 is a payroll update error that can be troublesome for the users while updating. If you also faced this error in your QuickBooks, continue reading the blog for its causes and the solutions to remove it.
For any help regarding QuickBooks, reach QB experts at 1.855.738.2784.
About this issue
This error mainly develops while downloading payroll updates on your QuickBooks. The software will not be able to use the internet to connect to the servers. There are some issues with your internet connection setup, resulting in the termination of the update process. Error codes will appear on your screen every time you try to start the update and might be accompanied by a software crash or freezing of your system for a few seconds.
Reasons
Some of the conditions relevant to the occurrence of this error in QuickBooks are-
- Incorrect Internet connection settings are not allowing QuickBooks to access the internet.
- The date & time of your system clock are not accurate.
- The internet connection in your system is not working properly.
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Solutions
In the beginning, check that you are connected to the internet. Open your browser and try to access any secure website; e.g., visit your bank’s website. If the website opens smoothly and you can access the options on the website, then you are connected to the internet. This error in QuickBooks can be easily rectified by using the methods mentioned below-
Solution 1- Adjust the internet connection settings in your windows
It can be possible that some internet connection settings in your windows are not appropriate for QuickBooks to connect to the internet. Change the settings by using the steps below-
- Go to your Control Panel using the search panel in your taskbar or click on the Windows Start button.
- Click on Internet Options and click on the Advanced tab.
- Scroll down in Settings and ensure that checkboxes for SSL 2.0 and SSL 3.0 are marked.
- Click on Apply and then Ok.
- Open your QuickBooks, click on Help and select Internet connection setup.
- Tap on Use my computer’s Internet connection settings to establish a connection when this application accesses the Internet and click Next.
- Restart your computer and open QuickBooks.
If you are still facing issues while updating payrolls, move to the next solution.
Solution 2- Set an accurate date and time on your computer
Incorrect date and time on your computer can create issues while connecting to the internet. Check the date and time on your taskbar and follow the steps if they are incorrect-
- Right-click on the clock and select Adjust date/time.
- Select the Set it automatically option or manually set the date & time.
- Once you have an accurate date and time on your computer, reopen QuickBooks.
The issues will be fixed, and you’ll now be able to download the payroll updates successfully.
Conclusion
We have reached the end of this blog that focused on QuickBooks error 12152. The reasons it occurred in your QuickBooks and the solutions to remove it were also mentioned. We expect that these helped you in rectifying the error from your QuickBooks.
If you still have queries about this issue, Call 1.855.738.2784 to talk to a QB professional.
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